Help is available for anyone experiencing domestic abuse over Christmas
Domestic abuse does not stop for Christmas and if you, or someone you are concerned about needs help, you are not alone.
Dial 999 if you are in immediate danger and ask for the police
(If you can't speak and are calling from a mobile, listen to the operator and, when prompted, dial 55 to connect to the police).
National Domestic Abuse Helpline
Free 24 hour helpline for women who have experienced domestic abuse.
0808 2000 247
Open 24/7, 365 days a year
Wirral Women’s and Children’s Aid (Refuge)
Open 24/7 throughout the festive period
Phone: 0151 643 9766
Wirral Domestic Abuse Hub
Closed Bank Holidays – Christmas Day, Boxing Day, New Years Day
Open as usual up to 22nd December, 27th-29th December, and from 2nd January
Phone: 0151 666 4914
Email: dahub@wirral.gov.uk | marac@wirral.gov.uk
Children’s Social Care
Closed Bank Holidays – Christmas Day, Boxing Day, New Years Day
Open as usual up to 22nd December, 27th-29th December, and from 2nd January
Phone: 0151 606 2008
Email: ifd@wirral.gov.uk
Emergency Duty Team is open 24/7 through the festive period
Telephone: 0151 677 6557
Email: ifd@wirral.gov.uk
The Lighthouse
Closed Bank Holidays – Christmas Day, Boxing Day, New Years Day
Closed 29th December
Open as usual up to 22nd December, 27th-28th December, and from 2nd January
Phone: 0151 644 4500
Email: dateam@involvenorthwest.org.uk
Tomorrow’s Women
Closed Bank Holidays – Christmas Day, Boxing Day, New Years Day
Open as usual up to 22nd December, 27th-29th December, and from 2nd January
Phone: 0151 647 7907
Housing Options
Closed Bank Holidays – Christmas Day, Boxing Day, New Years Day
Open as usual up to 22nd December, 27th-29th December, and from 2nd January
Phone: 0151 666 5511
Out of Hours Emergency Service is open 24/7 throughout the festive period
Phone: 0151 677 6557
Family Matters
Closed Bank Holidays – Christmas Day, Boxing Day, New Years Day
Open as usual up to 22nd December, 27th-29th December, and from 2nd January
Next Chapter
Closed 23rd December – 1st January
Open as usual up to 22nd December, and from 2nd January
Phone: 07907 445 526
WEB
Closed 23rd December – 1st January
Open as usual up to 22nd December, and from 2nd January
Phone: 0151 653 3771
Paul Lavelle Foundation
Closed 23rd December – 1st January
Open as usual up to 22nd December, and from 2nd January
Support Line: 0151 651 3777
General / Office Enquiries: 0151 294 4176
Email: info@paullavellefoundation.co.uk
Koala NW
Closed 22nd December –1st January
Open as usual from 2nd January
Phone: 0151 608 8288
MENCAP
Closed 23rd December – 2nd January
Open as usual up to 22nd December, and from 2nd January
DWP
Closed 23rd December – 27th December, 30th December – 1st January
Open as usual 22nd December, 28-29th December, and from 2nd January
https://www.gov.uk/government/organisations/department-for-work-pensions
'Ask for ANI' at pharmacies
In January 2021, a codeword scheme was launched in Boots and private pharmacies to offer a lifeline to anyone suffering domestic abuse.
By asking for ANI (which stands for 'Action Needed Immediately'), a trained pharmacy worker will offer to take you aside where you can discretely get help to either contact domestic abuse services or the police.
Look for the Ask for ANI logo (see image below).
